Tuesday, April 3, 2007

The Technologically Impaired...

So, I'm reading my e-mail this morning when I stumbled upon a gem that originated from my office. It appears that one of my colleagues sent off a request to our IT guy regarding the validity of a certain piece of mail said colleague received. It appears that this particular employee was notified by a third party that one of our company servers was sending out mass e-mails which would jeopardize our standing with our ISP. Attributed to a possible worm which is not detected due to "a lack of proper patches", it was recommended my colleague install the attached "firewall module" to stop the mass mailings. It was summed up by stating that our account "will be blocked until you do not eliminate malfunction." (Is that even fucking English?)

And the kicker? It was signed by none other than...wait for it...

Customer Support Center ROBOT!
That's right ladies and gentlemen, good ol' Alphie II is on the job! Ready to spring into action at the first dropped packet, the Alphie II comes standard with Network Monitoring, Remote Capabilities, and a 4 Hour Battery Backup! Act now and we'll throw in a completely ignorant employee, FOR FREE!

The response from our IT guy was great. Short and to the point, I'm actually surprised he responded at all. "No, it's not real." End of story right? Sure, but then I got to thinking...

Why the hell would my colleague receive IT information if:

  1. We don't have an IT department - Yeah, they just figured you were the guy...
  2. He's in SALES - again...
  3. He knows he's the least technologically oriented of the bunch - where's that floppy disk?

OK...So maybe he figured it got sent to him by accident...I mean, he can't know all the services we run here, and maybe we do use a service whose e-mail originates from a website named for a popular 8bit video game star...I mean...It could happen right?

But then I saw the signature. I almost shit myself. I mean right here, at my desk, in my brand new pair of haggar® Heritage Flat-Front Expand-O-Matic® Trousers, I almost messed my undies.

What the fuck can you possibly be thinking by asking if your e-mail from the customer support center robot (Mail Server Division) is real? I mean seriously, it doesn't even make sense! Robots do automated tasks, fine by me, but shit man! Who the fuck is gonna build Robby the Robot to monitor your e-mail!!!

God fucking forbid common sense kicked in..."Hey man, you just got an e-mail about an IT issue from a robot. Let's just delete it and get back to spilling pudding on our chin..."

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